Services

The best executive coaching happens when there is a strong relationship between the client and the coach.

 

Dr. Ramsel’s credentials as a coach include a doctorate in psychology, an MBA degree, and decades of experience as a supervisor, manager, and executive. She was the leader of a large internal consulting firm with over 50 employees providing organization development services and also trained psychology postdoctoral fellows to deliver these services.

 

Whether clients want to discuss issues as a leader or manager, problems with motivation or employee morale, how to manage up, or organization-wide issues, Dr. Ramsel has the training, experience, and research knowledge to assist. Her coaching model focuses on assessment, feedback, goal planning, homework, evaluation, and transition by providing feedback, challenge, and support.

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Benefits of executive coaching include:

• Better problem solving and decision making

• Understanding how to lead change

• Better skills in motivating employees

• Enhanced team leadership skills

• Improved understanding of organizational dynamics

• Managing up with ease

Most organizations make extensive use of teams and yet invest little in their improvement

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The Ramsel Consulting team model focuses on both the people and task components of effective team performance. Many industries are complicated and complex these days and multiple teams are needed for the most productive results. However, leading a team is a skill not taught to most managers and leaders.

 

Services available include coaching individual leaders about improving their teams, team assessments, designing and implementing team retreats which include meaningful follow-up, team coaching for full leadership teams, and consulting to organizations about improving team performance in their organization.

Coaching team leaders, coaching entire teams, or consulting or organizations about team development can assist in:

• Better outcomes     

• Improved civility

• Increased employee engagement 

• Enhanced employee satisfaction

• Significant gains in productivity

Leaders often desire expert information about how to improve their organization.

 

Whether it be improving employee morale and engagement, increasing civility and psychology safety, setting up programs to enhance organizational health, or improving financial and productivity outcomes, expert organization development consultation be extremely helpful.

 

Ramsel Consulting is particularly beneficial in service industries by utilizing the basic tenets of the service profit chain. This well-researched model shows that in service industries profits are driven by customer loyalty, which is in turn driven by customer satisfaction. Satisfaction is primarily driven by employee performance which is strongly related to employee engagement, which is driven by leaders (and their outsize impact on organization culture and policies).