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Resources
Accountability
Burnout
Civility
Change Management
Diversity
Employee Engagement
Executive Coaching
Organizational Health
Psychological Safety
Team Development
Strategic Planning
Strategic Planning
Classic Article by Michel Porter (Harvard Business School):
Porter, Michael (2008). The Five Competetive Forces that Shape Strategy. Harvard Business Review, January 2008.
Classic Business Article About the Service-Profit Chain:
Heskett, James, Jones, Thomas, Loveman, Gary, Sasser Jr. W. Earl & Schlesinger, Leonard (1997). Putting the Service-Profit Chain to Work. Harvard Business Review, March-April, 1994.
Websites
Published Articles
Published Articles
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